Shipping

SHIPPING & DELIVERY

Shipping is free on all orders above Rs. 1000. There is a Rs. 50 surcharge on all orders below Rs. 1000.
Special attention is provided in delivering your products to you hence we partner only with reputed national courier companies to ship your orders. Our packaging does not have any marking or product description to ensure you can have your order delivered anywhere you want to, even your place of work.

All orders are shipped within 3-4 working days by reputed courier companies who provide express shipping. You can expect your order to be delivered to you in 4-7 working days in major cities and 7 to 15 days for other location. You can track your order online once it is dispatched for delivery. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item & full amount charged (minus conveyance charges) for the item will be refunded in case of online payments. We are committed to delivering your order accurately, in good condition, and always on time.

On shipment, a confirmation email is sent to you via the automated system, along with tracking details and expected date of delivery.
Deliveries are usually made within 5-7 working days from shipment.
If your location is not serviced by our courier service providers, we will ship the order by registered speed post, and delivery may take 7-15 working days.

Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
Do get in touch with us should you require any information regarding the status of your order or shipment.

EASY RETURNS

WE HAVE A SIMPLE 15 DAYS RETURNS POLICY.

Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered:

  1. If you have received a damaged product or the wrong item, please mail us at [email protected] or you can call us on +91-9987797247 with your order number and the pictures of the products within 7 Days of delivery.
  2. In this case, we will try and replace the product as soon as possible.​​
To be eligible for exchange, the products should not be used, washed or dirty. The product must also be in its original undamaged 24x7.Fashion box with all tags attached. Panties, Shapewear and Accessories are not eligible for returns for hygiene reasons.
We will process the exchange order and it will be typically shipped within 7 working days of receiving the returned products.​​

NO REVERSE PICKUP

Please Note, we do not provide reverse pickup. you may send us the products through any courier service including Speedpost.

HOW DO I INITIATE AN EXCHANGE?

Ensure that the items you would like to return meet our guidelines.
  • Step 1: Email us at [email protected] or call us at +91-9987797247 with details of the reason for exchange. If reasons comply with company policies, we will send you a confirmation mail and you can -
  • Step 2: Put the items in the 24x7.Fashion box along with the original invoice and dispatch it through any courier service including Speedpost.
  • Step 3: Once dispatched, mention the tracking number & logistic service provider details response to our confirmation email.
All exchanges are subject to Quality Assurance checks.
All exchange of the product is subject to the actual product or another product of same or low value. Shipping & Discounts would not be calculated in the exchange or return, and an extra cost of the same might imply. This would be clearly mentioned in the confirmation mail.
RETURN ADDRESS:
Only on our confirmation mail, can you dispatch the product item to - 24x7.Fashion. A/12, Marutidham. Opp. BSNL Office, KT Vision Road, Anand Nagar. Vasai (w). Dist: Palghar. Maharashtra - India. Tel: +91-9987797247.

DISCREET PACKAGING

Your privacy is extremely important to us and our discreet packaging enables you to shop with 24X7.Fashion in complete confidence.
All orders are sent in plain packaging to prevent anyone guessing what’s inside the parcel or who it’s from. Your order is for your eyes only.

Logistic partner requires 24x7.Fashon to have a return address on all parcels.
This is how your 24x7.Fashion order is discreetly and securely packaged.
- Larger items are dispatched in our plain, sturdy poly-bags.
- Smaller items like bra and panties are sent in cute boxes along with the poly-bag.

24x7.Fashion packaging is very discreet. You can feel safe having our shipment sent to your home or work address. All orders are dispatched in discrete and office-friendly plain packaging.
- Our shipping label does not mention the product names.
- Your purchase is safely packed inside the box with original brand packaging.

If you have further queries on our packaging, write to us at [email protected]
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